Reviews are not always what they seem …
After 5 years of doing what we love and providing beautiful photography as well as stellar customer service, we were shocked to find a couple of bad Kimble Photography Reviews posted on various sites around the web. We have only received positive reviews for Kimble Photography from clients over the past 5 years and have worked to resolve the very few issues we’ve had with our clients to a favorable outcome. We have never changed our phone number, ignored client communication, or failed to provide services, images, or products to a client after they’ve paid for them. So something seemed fishy. Upon further inspection, we found the source of these FALSE reviews.
Unfortunately, there are people that do practice bad business. WE ARE NOT THOSE PEOPLE. However, we made the mistake of doing contract work for someone that we did not know or find out enough background information on. In September 2014, Marvin was contacted by a wedding vendor in Las Vegas to photograph two separate weddings. No contract was provided before the services were rendered. In retrospect, this was a terrible oversight. Marvin tried to meet in person with the vendor while he was in Las Vegas multiple times. This person was always unavailable.
After finishing the first wedding, the vendor told Marvin that they would settle up following the second wedding. Once Marvin finished the second wedding and had all of the photos ready for file transfer, he requested payment from the vendor. A contract was sent and Marvin signed it with future contract jobs in mind. The money was never sent. Marvin did not accept anymore contract work from the vendor and did an extensive [...]